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How judking88 Handles Your Personal Information

We collect only what we need to run your account and process your payments — nothing more. Whether you deposit via Touch 'n Go eWallet, Boost, or GrabPay, your transaction data stays within secured systems and is never shared without a lawful basis.

Account data kept privatePayment info handled securelyYour rights, clearly statedContact us to request changes
judking88 How judking88 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We have built four consistent practices around how your data is stored, accessed, and eventually removed. These are not aspirational — they describe what actually happens inside the platform every time your account is active or a payment clears.

Encrypted Storage

All account credentials and payment records — including GrabPay and Boost transaction references — are stored using encryption at rest. Access is restricted to authorised personnel only.

Cookie Use

Session cookies keep you logged in across a browser visit. Preference cookies remember settings like language. No advertising-network cookies are loaded without your prior consent.

Data Retention

We keep account records for as long as local law requires. Once the retention period ends, we delete or anonymise the data — no indefinite storage of information you did not ask us to keep.

Your Right to Request

You can ask what data we hold, request a correction, or ask us to delete your account information. We verify your identity first, then action the request within the legally required window.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to access, correct, or delete your personal data, our support team is the right first stop. Send a written request and we will handle it in line with what the applicable law in your region requires. We do not make this complicated — tell us what you need and we will act on it.

Live Chat Open the chat window from any page on judking88 and send your data request directly. Our team will log it and confirm receipt before proceeding.
Email Support Write to our support address with your registered account details. Include the specific data request — access, correction or deletion — so we can route it correctly.
Account Help Centre Log in to your account and use the Help section to raise a privacy query. This links your request to your account record, which speeds up our verification step.

Privacy Questions We Hear Most Often

These are the questions our account holders ask most when they want to understand how their personal data is managed on judking88. Each answer reflects our actual practice — not a generic policy template.

We collect your name, email address, phone number and the identity documents needed to verify your account. Payment method details — such as your Touch 'n Go eWallet or Boost reference — are also recorded for transaction purposes.

We share data only with processors who directly support your account, such as payment gateways handling DuitNow or FPX transfers. Each processor is bound by a data-processing agreement. We do not sell your information.

Retention periods follow what applicable local law in Malaysia requires. Once that period expires, we delete or anonymise your records. You can ask us about the specific timeframe relevant to your account type.

Yes. Contact us via live chat or email with your registered account details and a clear deletion request. We verify your identity first, then process the request within the timeframe that local law sets.

Session cookies maintain your login state during a visit. Preference cookies save your settings so the site loads correctly on your next session. No advertising cookies are placed without your consent.

Transaction references from GrabPay, Touch 'n Go eWallet or Boost are visible only to our payment processor and our internal finance team. They are not disclosed to other parties except where law requires it.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.